Frequently Asked Questions
Adult Care Facilities
How do I find out how to open a group home (Adult Care Facility)?
The Ohio Mental Health and Addiction Services website (mha.ohio.gov) has a tab devoted to housing that addresses all questions about the application process, program rules and contact information.
Alcohol and Drug
A family member needs drug treatment, where can they go?
If your family member needs detoxification services, they can call the crisis hotline at 330-452-6000. If they don’t need detoxification services, they can call CommQuest Services at 330-455-0374. Your family member will need to call for themselves because of confidentiality restrictions. If the situation is a crisis, call the crisis hotline at 330-452-6000 or call 9-1-1.
A family member needs long term residential treatment for drugs or alcohol. Where can they go, and who will pay for it?
CommQuest Services provides residential treatment for people with alcohol and/or drug issues. The length of stay is based upon their individual need. The cost of services is based upon a person’s ability to pay. No one is turned down for services because of an inability to pay.
I want to get on Suboxone® but I can’t afford it. Where can I get it?
What is Stark County Mental Health & Addiction Recovery or StarkMHAR? What do you do?
I am interested in receiving StarkMHAR’s newsletter. How do I sign up to receive it?
To sign up for StarkMHAR’s eNews, please visit our News & Media page and enter your information.
Can you speak at my event/sponsor my event?
The Stark County Mental Health & Addiction Recovery Speakers Bureau has a variety of topics to present to your club, organization or your business office. An interest form and topics list are currently being revised. Please contact our Marketing Specialist at 330-455-6644 to learn more.
How do I become a StarkMHAR Providers provider agency?
Please contact our Quality Improvement Coordinator at 330-430-3952.
I am interested in a job at StarkMHAR or a local behavioral health care provider. Who should I contact?
Open positions for StarkMHAR and behavioral health provider agencies are posted on the Careers page »
Where are StarkMHAR offices located?
Our offices are on the southwest corner of Cleveland Avenue and Tuscarawas Street in Canton, Ohio. The address is 121 Cleveland Ave SW. There is a parking deck in the same building as our offices which can be accessed from Tuscarawas Street (look for REM Parking sign). Parking is $7.
Who are the Stark County Mental Health & Addiction Recovery board of directors? How do I become a StarkMHAR board member?
The board of directors is comprised of eighteen members. Ten members are appointed by Stark County Commissioners, eight members are appointed by the Ohio Department of Mental Health and Addiction Services. Board members shall meet all criteria, rules and regulations specified in Section 340.02 of the Ohio Revised Code. Individuals interested in becoming board members can contact Jill Machamer, Director of Administrative Support Services to see if there are any openings, as well as request an application. For more about the Board of Directors »
I need to get help today, where can I go?
If you are in danger of hurting yourself or other people, please dial 9-1-1 and they can help you get immediate help. You can also call the crisis hotline at 330-452-6000.
Disposal of Drugs
Where are the prescription drug boxes located?
When is the next Drug Take Back Day?
Stark County’s Drug Take Back Day is usually held in late September. You can also take advantage of the permanent drug collection boxes located throughout the county at most area police departments. Learn more about permanent drug collection boxes and locations »
How do I obtain emergency housing for myself or a loved one?
If you or your loved one are currently working with a provider, they can assist you. If you or your loved one are not currently receiving services, the Homeless Hotline handles all homeless housing requests. Dial 330-452-4363 anytime.
I don’t have insurance, but I need to see a counselor and/or psychiatrist. Are there options for me?
Several of our treatment agencies work with individuals without insurance coverage, such as Child & Adolescent Behavioral Health, Coleman Professional Services and CommQuest Services. Contact information is listed on the StarkMHAR Providers directory »
Medical Records Request
I need to have my records sent to Social Security or my current provider. How do I proceed?
I have a loved one in jail that has mental health concerns. Who can I call?
If your loved one is 18-25 years old and you need additional assistance, you can contact Stark County TASC at 330-479-1912 and ask for the Jail Liaison. If your loved one is older than 25, you can contact Coleman Professional Services at 330-438-2400 and ask for the Jail Liaison. StarkMHAR’s Forensic Coordinator can also be contacted for assistance at 330-430-3973.
What can I do when I need to call the police about a loved one due to their current behavior?
If police need to be called, it is always best to request a “CIT-trained officer” to respond to the call. They are trained to deal with individuals with mental health concerns.
How do I become a guardian to a loved one?
If you are interested in being a loved one’s guardian, please call the Stark County Probate Court at 330-451-7752. They can walk you through the process.
My family member has a mental health issue. Who can I talk with?
You can contact 330-455-6644 and ask to speak with a staff member in the Clinical Department.