Heartland East Administrative Service Center is now PartnerSolutions

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A department of Stark County Mental Health & Addiction Recovery, PartnerSolutions operates the administrative services organization for the following Mental Health and Recovery boards in Ohio:

  • Mental Health and Recovery Board of Ashland County
  • Ashtabula County Mental Health & Recovery Board
  • Mental Health and Recovery Board serving Belmont, Harrison, and Monroe Counties
  • Columbiana County Mental Health and Recovery Services Board
  • Hancock County Board of Alcohol, Drug Addiction and Mental Health Services
  • Jefferson County Prevention and Recovery Board
  • Mahoning County Mental Health and Recovery Board
  • Mental Health and Recovery Board of Portage County
  • Stark County Mental Health & Addiction Recovery
  • Trumbull County Mental Health and Recovery Board
  • Mental Health and Recovery Board of Union County
  • Mental Health and Recovery Board of Wayne and Holmes Counties

PartnerSolutions provides member enrollment and claims processing services for MACSIS, and provides a wide array of database and reporting functions for the member Boards and contracted provider agencies. The PartnerSolutions database system houses more than 1,500 reports and produces and distributes 90 reports on weekly, monthly and quarterly productions schedules.

Please direct questions about reporting capabilities to Database Administrator/Analyst Andy Gray at 330-430-3961 or at Andy.Gray@StarkMHAR.org.


Northeast Ohio Behavioral Health Information Consortium is now PartnerSolutions

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A department of Stark County Mental Health & Addiction Recovery, PartnerSolutions is comprised of Mental Health and Recovery Services Boards and provider agencies in Ohio who have come together to establish a shared electronic health records system. Within this system each participating organization maintains its own separate identity and ensures that the health information for its clients is maintained in accordance with applicable rules and regulations. At the same time, by acquiring a state-of-the-art electronic health records system and operating it through a collaborative arrangement, the members of the consortium are able to:

  • Ensure that vital medical information is recorded accurately and completely and that it is available in a timely manner whenever and wherever needed
  • Promote the use of “best practice” treatment protocols in service planning
  • Facilitate communication and information-sharing when multiple providers are involved in service delivery and need to coordinate their efforts
  • Increase staff efficiency and productivity, so that more people can be served and at lower cost
  • Achieve economies of scale through joint purchase and shared administration of the system
  • Reduce medical errors and provide alerts about possible adverse medical reactions
  • Provide client access to their medical records through “patient portals,” thereby allowing them to become more active and involved participants in the planning and delivery of services
  • Enhance the security and privacy safeguards for protecting confidential medical information

To learn more visit www.neobhic.org or contact Director Jen McIntosh at 330-430-3960 or Jen.McIntosh@StarkMHAR.org.


stark county Homeless Hotline 330-452-4363

In collaboration with the Stark County Homeless Services Collaborative, the Homeless Hotline operates 24 hours per day, referring callers to appropriate shelters and other programs for the homeless or those at risk of homelessness after conducting an initial assessment interview. The Hotline maintains a current listing of available shelter beds throughout Stark County, and works with mental health agencies, hospitals, law enforcement, alcohol and drug treatment centers, and the courts to assist clients in need of shelter, homeless prevention services, or other social service supports.

For more about the Stark County Homeless Hotline » or contact Program Manager Jennifer Keaton at 330-430-3964 or at Jennifer.Keaton@StarkMHAR.org.

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